FAQ
Our knives are designed in Maryland with precision and care, ensuring they meet the highest standards of craftsmanship. To deliver exceptional quality at an affordable price, we partner with trusted overseas manufacturers to produce knives made from top-tier materials, including Böhler M390 steel—renowned for its outstanding edge retention, corrosion resistance, and durability.
Return Policy: We offer a 15 day return policy for unused and unopened products. Returned items must include original packaging and proof of purchase.
Refund Process: Refunds will be issued to the original payment method after the returned product is inspected and approved. Shipping costs are non-refundable unless the return is due to a defect or error on our part.
Exchanges: Exchanges may be allowed for defective or damaged items. Please contact our customer service team to initiate an exchange.
Exclusions: Customized products, clearance items, and products damaged by misuse are not eligible for returns or exchanges.